I can't login, what do I do?

Having trouble logging in? We’ve got you 🤍

A quick heads up - you’ll need to log in using your email address, not your username.

If you’re having trouble accessing your account, try these quick fixes:

• Refresh your session

  Clear your browser cache, or open Snifffr in an incognito/private window (this solves most login issues)

• Reset your password

  Use the “Lost your password?” option on the login page:

  https://snifffr.com/login/

• Check your inbox (and junk folder)

  Your password reset email might land in spam, so be sure to check there too

• Try a different browser

  If you’re unsure how to clear your cache, switching browsers is a quick workaround

Locked out? Don’t stress 💫

If you’re seeing a temporary lockout message, it should clear on its own after a few hours.

Still stuck? Our support team is here to help 🙌

Submit a ticket at https://snifffr.com/support/ and we’ll get you back in as soon as possible.